Most businesses that I know of will charge a $25-50 delivery fee for your product. Delivered to your door.. sometimes they'll bring it in, sometimes they will let you do that yourself. People expect to pay this fee for a delivery of goods.
Yet there are those potential customers of mine who say NO, I won't pay that fee. I offer then the option of picking bunny up at my place, meeting me some place mutually convenient, or picking up at my mom's house. But they want to the door delivery service and don't want to pay the delivery fee.
I don't like that. I used to say fine, whatever, take the pet rabbit/guinea pig, but tend not to do that any more since gas is expensive! $1.20/liter now.. I can't drive around the whole city delivering animals for free, especially when I give folks options about how not to pay a fee (generally requires some effort on their part).
I do understand the desire to save a buck where you can. I totally get that.
What I don't understand is what seems to me, the hard headed refusal and that acting like it's an insult to be asked to pay a gas fee for delivery right to your door.
Can you help me understand this?